NitoPathSupport
We read every message.
Email us at Nitopath@gmail.com
Tell us what phone you have and what happened, and include a screenshot if you can. If it's about your account, write from the email address you signed up with.
Tell us what phone you have and what happened, and include a screenshot if you can. If it's about your account, write from the email address you signed up with.
Quick fixes
The map is empty or there are no cameras
Camera markers are part of NitoPath Pro. If you’re subscribed and still see none, check that you’re signed in to the same account and that location is allowed, then close and reopen the app.
Routes take a long time or fail
Very long trips are planned in sections, which can take a few seconds. If it fails, check your connection and try again. Tell us the start and end points if it keeps happening.
Voice guidance is silent
Check your phone isn’t on silent, turn up media volume while navigating, and make sure voice is switched on in the app’s Settings.
I forgot my password
On the sign-in screen tap Forgot password. The email link opens a page on nitopath.com where you choose a new one.
I want to cancel my subscription
See How do I cancel? in the FAQ.